These rules protect homeowners, legitimate contractors, and the integrity of the ADUBuilderConnect marketplace.
Never permitted
- Selling, renting, syndicating, publishing, scraping, or redistributing homeowner leads.
- Using lead data for unrelated products, mass marketing, identity enrichment, credit offers, political outreach, or unrelated advertising.
- Ignoring STOP, unsubscribe, do-not-call, or other revocation requests.
- Harassment, threats, discriminatory treatment, deceptive urgency, impersonation, or false government affiliation.
- Credential sharing, unauthorized employee access, automated scraping, probing, reverse engineering, or circumvention of rate limits or authentication.
- Fake licenses, fake insurance, fake reviews, fabricated project photos, fake pricing, or misrepresentation of subcontractor relationships.
- Uploading malware or using the Service to violate privacy, consumer protection, telemarketing, construction, licensing, or intellectual-property law.
Required behavior
Use the minimum homeowner data needed, secure it, communicate only about the requested project, keep credentials current, document opt-outs, and promptly report security incidents or material complaints.
Enforcement
Violations may result in lead-access restrictions, billing holds, credential re-verification, suspension, termination, legal action, or referral to appropriate authorities where warranted.